I didn’t receive a response from Citimortgage about their ghastly PDF files, but on my next visit I was again able to view my statements in Evince, the GNOME PDF viewer. (Although they were still obnoxiously large files for the amount of data represented.)
But then on my next visit after that, the following month’s statement was again not viewable. Come on, Citimortgage, this shouldn’t be that difficult.
However, I had already invested some time in learning a couple of things about free software programs for working with PDF files in GNU/Linux, hoping to either shrink the files down or convert them into another format with less storage overhead. I’m a small man with small ambitions, and it had become a mission to not waste so much space on these records.